Thursday, March 7, 2013

Incentives!

An incentive in mystery shopping, is when extra money is offered to complete a shop. One company I work for, offers these on a regular basis and it can be as little as $2.00 extra to do a shop to $40 to do the shop.

Several things can impact the size of the incentive:
  • The distance the shop is from your home.
  • The time frame of the shop. If the company has a deadline, they want to get it done!
  • The size of the city where the shop is located--if it a small town in the middle of no where, odds are that there are not too many shoppers in the area.
There is one large company that I work for that RARELY offers incentives and if they do, it is just a dollar or two. However, they sent an email out recently stating they NEEDED shops done and to give them a call. They were even offering incentives. Well, I looked and there were five shops within an hours drive from me, in an area that I know well. I called and asked about doing them and asked about the incentive. The associate asked me how much I wanted for each shop and I said $5.00 extra. She put me on hold and came back that they would give me $5.00 extra for each shop. This meant a total of $25 in incentive. The actual shop pays $10 plus around $9 in reimbursement. Just the incentive and fee alone are $75! Needless to say, I took the shops!

I once got $35 in incentive to do ONE fast food shop that was 45 minutes away. I took it and found a few more shops to do along the way! Once you sign up with a company, start looking to see if they offer incentives. They can really add to your paycheck.

Sunday, February 17, 2013

Observe and Report

The majority of the shops that I complete are unrevealed. This means that when I enter the shop the employees DON'T know that I am mystery shopping. This means that I cannot take my input forms in with me to write down what I see and hear. I have to observe, remember and report what I see. Sometimes I take notes in my phone, especially at restaurant shops where I have to time each section of the meal(how long for drinks, to get the meal, etc....), but most of the time I just make a point of remembering names and descriptions. When I get to my car after the shop, I answer the questions and write the notes down that I need.

Since many shops are at gas stations, I have found that I am always observing even when I am not doing a shop. I notice if the windshield washing equipment is present, if the pump is clean and if the credit card applications are at the pump. I also notice name tags wherever I go. I also notice if menu boards are dirty, if bathrooms are stocked, and if the store/restaurant is clean!

When I first started mystery shopping, I really worried if I could remember everything, but now I don't. I do make a point of repeating someones name in my head when I have to remember it for later. I also take mental notes of everything I see and a description of the person. After a while, it just become habit and you don't have to work as hard to remember the details.

Saturday, February 16, 2013

Calendar--Keeping Track of Shops

I keep track of all of my shops using a calendar on my computer. I color code each shop based on which company I have scheduled with. This ensures I don't overbook myself for certain companies that restrict the number of shops you can do in one day. It also keeps me from overbooking myself. I also keep a paper calendar in my car, so if I am out and about and shops come out, I can schedule the shops I want.

You never know when shops will come out. There is usually a pattern to the month on when shops are released, but you just never know. I checked shops early today and then within an hour checked again and some grocery shops were out. I picked up four shops for next month. I was out with the boys getting hair cuts  yesterday when I checked shops on my iPhone and there were Internet shops that were out. Scheduling shops can become a full time job! I also have to make sure I don't schedule too many fast food shops for the same day or for the same time period!

I have completed one shop with one of the new companies and found it easy to do the input. The shops has been cleared to be paid and I should get paid for it next month. I have signed up for my first shop with the second new company, but I won't do a shop for them until next month! I am trying NOT to overbook myself for the week of Spring Break! This is another important reason to keep a calendar. If I have meetings or other things that come up on a weekend, I make sure I block those dates out so I don't schedule any shops!

Whatever you decide to do, make sure you have a way to keep track of your shops.

Sunday, February 10, 2013

Two New Companies

I signed up with two new mystery shopping companies this weekend. I have one shop tomorrow with one of them and am looking forward to it. It is always interesting to start with a new company and figure out how things work. I have not found anything that I can do with the other company, due to date and time restrictions. However, I did discover that they mystery shop MY TOTALLY favorite doughnut shop! OH MY OH MY. Anyone who really knows me will know what doughnut shop this is. I grew up on these in Mobile, AL!

I can't wait to do one of these shops. Right now, the only opportunity is a Monday-Friday morning shop that I can't do because of work. I'll just have to be patient and wait until another opportunity presents itself!

Saturday, February 9, 2013

Where to Start?

So, how do you get started in mystery shopping? I had a friend who was a shopper and she got me started. It is really important to find a legitimate company. Here is a link to a list of mystery shopping companies. http://volition.com/mystery.html  There is a lot of other good information here.

Whenever I start with a new company, I start off slow. I do two to three shops and then wait to be paid. I have only had one bad experience with a company that did not pay me. After several emails, I finally got paid, but I decided I would NOT work with that company any more. It is also a good idea to start slowly with shops, so you don't overbook yourself. Most companies will let you book as many shops as you want, but a few have rules about shops. One company I work for only allows you to do four shops a day. Another company only allows you to do two shops a day, but if you call they may assign you a few more shops.

It is important to know how you will get paid. I work for five different companies and am paid in three different ways. The company either sends me a check, does a direct deposit, or pays by PayPal. Some companies only pay once a month, others every two weeks and then other twice a month.

I just signed up with a new company and am hoping to find some variety in the shops, but I may not find anything I like. Right now I don't see any shops that interest me, but I'll keep checking and see what happens!

Friday, February 8, 2013

Double Dinner

I had two shops to do this evening and the boys went with me. I needed Jacob for one of the shops. He had to see if he would be asked for ID when buying something. We finished that and headed to a fast food shop. I had to go through the drive thru and order something inside. Elijah and I didn't like the choices so I let Jacob choose two things, to which he replied "Double Dinner!" He was so excited.

I have to say, he eats a great deal of what I buy! Now that I am trying to lose weight, I am glad he does!

Wednesday, January 30, 2013

Keep Your Paperwork

Most the of mystery shopping that I do requires some kind of purchase. I always staple the receipt to the input paperwork and keep it stacked up near my desk. This way, I can look back and find what I need IF there is an issue. For example, I got an email today that there was a question about a shop I completed this past weekend. The email stated that the time on the receipt did not match the times I said I was there. I found the paperwork and the receipt. Sure enough, the time was off by an hour. I replied that the time I had inputted was correct and the receipt was wrong! I keep all of my paperwork for at least a month. If there is an issue, it arises within a few days of inputting the information.


The main thing, is make sure you have a system and KEEP THOSE RECEIPTS. I also have a copy of the receipts on file in my computer on the hard drive. I have a folder for each company in MY DOCUMENTS and then within that company folder, I have a folder for each month. I back these up to my external hard drive and keep them for about six months, then delete them.